The product

A rating is a number. We give you the story.

Reply01

AI reply drafts

Responses drafted in the reviewer's own language and your chosen tone. You edit before posting — nothing publishes without you.

Brief02

Weekly narrative brief

A paragraph of your week — what moved your rating, the drivers behind it, what to fix, what to celebrate. Daily on request.

Alerts03

Anomaly alerts

Email + in-app the moment something moves — rating drop, sentiment slip, review-volume spike, or a suspicious burst.

Voice04

What guests say

Top complaints and praises surfaced with the verbatim quotes behind them — not just a number on a dashboard.

See all features →
How it works

Three steps. Then it just runs.

01

Add your place — and your rivals.

Search the venue you run, then pick the competitors you want to watch beside it. venues already indexed — add a new one in under 60 seconds.

STEP 01 · SET UP
02

We watch every review, 24/7.

New review on Google or TripAdvisor in any of 30+ languages → ingested, translated, scored on six aspects, reply drafted, anomaly-checked — all within minutes.

STEP 02 · MONITOR
03

You get briefs + real-time alerts.

A weekly AI narrative with prioritized actions, side-by-side with your competitors. Email and in-app alerts the moment a rating, sentiment or volume figure moves.

STEP 03 · DELIVER
Reply, in their language

A guest reviews in Japanese. Your draft answers in Japanese.

Verdscore reads the original language, the sentiment, and the specific complaint — then drafts a reply in your tone. You approve, edit, or regenerate. Nothing posts without you.

🇫🇷 Français🇪🇸 Español🇯🇵 日本語🇸🇦 العربية🇩🇪 Deutsch+ 25 more
Yuki T. · ★★ · 2d agoJA
提供が遅く、握りを40分待ちました。味は最高なのに残念。予約も取りづらいです。
Draft reply · Verdscore AIJA · tone: warm
レビューありがとうございます。ご予約が取りづらい点、改善に向けて席数の調整を進めております。
This week · 7-day brief▲ +0.2 ★

You ended the week at 4.6 ★, up 0.2 on the prior seven days. Friday's late-service complaints faded after the new shift schedule landed Tuesday, and four guests called out Sara on bar by name — the highest staff-mention count this month.

Two soft signals worth a look: cleanliness sentiment slipped 6 points and pricing mentions doubled, both on weekend brunch reviews.

  • Reply to the four staff shout-outs in your Reply tab
  • Spot-check brunch service flow Sat 11–13
  • Confirm the price-vs-portion change you trialled Thursday
A paragraph, not a dashboard

Read your week in two minutes, not two hours.

Every Monday Verdscore writes a narrative of what changed and why — the specific reviews that moved the needle, the staff being called out, the soft signals you'd otherwise miss. Plus three actions ranked by impact.

Weekly defaultDaily on requestEmail + in-app
The moment something moves

A rating drop at 11 PM. You know before opening.

Verdscore watches every review as it lands. The moment the math says something real changed — a rating drop, a sentiment slip, a coordinated review burst — you get a push and an email. No daily digest noise, only when the line crosses.

Rating dropSentiment slipVolume spikeSuspicious burst
  • Rating dropped 0.4★ in 24h
    3 one-star reviews on TripAdvisor · service
    11:47 PM
  • Cleanliness sentiment slipping
    -12 points over 7 days · 4 reviews mention restrooms
    9:02 AM
  • Verified critic just reviewed you
    M. Calloway · Time Out · ★★★★☆ · likely public
    2 days ago
Top complaints · last 30 days
  • Service speed
    23 mentions
    “Waited 40 minutes for sushi to start arriving.”
  • Booking difficulty
    11 mentions
    “Tried four nights in a row — nothing available.”
  • Bathroom cleanliness
    7 mentions
    “Stalls were a state by 9 PM Saturday.”
Top praises · last 30 days
  • Sara on bar
    14 mentions
    “Sara's negroni recs made the night.”
  • Ribeye
    9 mentions
    “Best ribeye I've had in the city.”
  • Music + room
    8 mentions
    “Vibe perfect for a date — loud enough, not too loud.”
Top complaints + praises

Not just a number — the line they actually wrote.

Every review gets summarised down to its themes, then those themes are ranked by how often they came up. Click any one and the verbatim quotes behind it are there. Staff and menu items get the same treatment.

ThemesStaffMenu itemsVerbatim quotes
Pricing

Pay for the places you watch.

Places you monitor
Each venue you track across Google + TripAdvisor · $9.99/mo each
1
$9.99
Competitors you benchmark
Rivals tracked beside you for peer rank & gap alerts · $2.99/mo
0
$0.00
Everything's included at every size — AI briefs, reply drafts, anomaly alerts, aspect scores, history, reviewer intelligence and multi-venue rollups. You only choose how many places and competitors.

See what your guests are really saying.

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