SCORES01
Sentiment & aspect scores
Broken by food, service, price, ambience, cleanliness, wait.
01 · Understand
Read what guests are actually saying.
PULSE02
Live overview dashboard
Today's rating, volume, and momentum — at a glance.
STREAM03
Full review monitoring
Auto-refreshed. No copy-paste, with verbatim quotes.
From 67 reviews · 11 languages
What your guests actually say.
1delicious food46% of reviews
2cozy atmosphere12%
3great service12%
“Frites incroyables et excellent service ! Parfaitement croustillantes à l'extérieur…” — Michael, EN ★★★★★
Complaints: crowded 1% · dirty tables 1% · overpriced 1%
02 · Decide
See movement before it becomes a problem.
TRENDS01
Historical trends
30 and 90-day history with daily snapshots — see when things turned.
ALERTS02
Anomaly alerts
Rating drops, sentiment slips, volume spikes. Email + in-app.
BRIEF03
AI narrative brief
Weekly: what to fix, what to celebrate, next actions.
Reviews · weekly▲ 148 best week
How your business has been doing.
volume spike
Mar 30May 4Jun 8Jul 6
Anomaly: rating dipped 0.3 in 48h — 3 reviews mention “slow service”
03 · Act
Reply in the right tone — in the guest's language.
REPLY01
AI reply drafts
Drafted in the guest's language + your tone. You edit before posting.
MENU02
Menu + staff leaderboard
Most-loved and most-complained dishes. Named staff mentions, ranked.
TRUST03
Reviewer intelligence
Trusted critics vs suspicious bursts. No fake trends.
Inbox · 15 waiting
Read, click copy, paste. 2 minutes.
승연KO · ★★★★★ · 1 day ago+ Great fries
너무너무너무 맛있어요 😍 여기 감튀가 최고!!!!
Draft · your tone · KO4.4h after review
Copy → paste into Googleavg reply 20h → 12 min
04 · Scale
Run one venue or sixty — same shape every week.
ROLLUP01
Multi-venue rollups
Portfolio KPIs per venue, sortable, with rolled-up alerts + trends.
SEGMENTS02
Segments + team roles
Tourist vs local, occasion, visit time. Owner + manager roles.
EXPORT03
Shareable portfolio PDF
Branded PDF for partners or investors. CSV of reviews + signals.
Portfolio status board · this week
Every venue, one table.
VenueRatingUrgentTop issue
Casa Verdant · Barcelona4.50 ▲0dirty tables
Casa Verdant · Dubai4.62 ▲2wait time
Casa Verdant · Paris4.31 ▼5slow service
Export PDF ↓branded · investor-ready
Every feature, live on your reviews in 3 minutes.
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