Pulse01
Live overview dashboard
Today's rating, review volume, and momentum for each venue — at a glance, no setup.
Features
Everything we do — grouped by the job it does.
01 · Understand
Read what guests are actually saying.
Every public Google + TripAdvisor review, auto-refreshed and scored the moment it lands.
Stream02
Full review monitoring
Every public Google and TripAdvisor review, refreshed automatically — no copy-paste, no manual checking.
Scores03
Sentiment & aspect scores
Each review scored positive / neutral / negative, then broken down by food, service, price, ambience, cleanliness, and wait time.
Voice04
What guests say
Top complaints and praises surfaced with the verbatim quotes behind them — not just a number.
02 · Decide
See movement before it becomes a problem.
Daily snapshots, trend history, and alerts that fire only when something actually moves.
Trends01
Historical trends
30 and 90-day rating and sentiment history, with daily snapshots so you can see exactly when things turned.
Alerts02
Anomaly alerts
Automatic detection of rating drops, sentiment drops, review-volume spikes, emerging complaint patterns, and reviewer bombing — by email and in-app.
Brief03
AI narrative brief
Weekly by default, switch to daily whenever you want: what to fix, what to celebrate, and a prioritized list of actions.
Recap04
Monthly venue insight
A per-venue monthly summary that captures the bigger arc beyond the week-to-week noise.
03 · Act
Reply in the right tone — in the guest's language.
Drafts written in the reviewer's own language and your chosen tone, on Google or TripAdvisor. You read, edit, send.
Reply01
AI reply drafts
Owner responses drafted in the reviewer's own language and your chosen tone. You edit before posting — nothing publishes without you.
Menu02
Menu insights
Most-loved and most-complained dishes and drinks, clustered across the many ways guests phrase the same thing.
Staff03
Staff leaderboard
Named staff mentions ranked by guest sentiment — see who guests single out, and why.
Trust04
Reviewer intelligence
Distinguishes trusted critics from suspicious bursts, so a coordinated blast doesn't read as a real trend.
04 · Scale
Run one venue or sixty — same shape every week.
Multi-venue rollups, shareable reports, and the team controls a growing group needs.
Rollup01
Multi-venue & brand rollups
Portfolio KPIs per venue, sortable side-by-side, with alerts and trends rolled up across the group.
Segments02
Visit segments
Break reviews down by tourist vs local, occasion, and time of visit to see who you're really serving.
Team03
Team & roles
Owner and manager accounts, with managers assigned to the specific venues they run.
Export04
Shareable portfolio PDF
A branded report you can send to partners or investors, plus CSV export of reviews and their derived signals.
Your reviews are already there. The story isn't.
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